30-Day Satisfaction Guarantee

Not satisfied with your Hush purchase? Tell us within 30 days of delivery and we'll refund it.

  • Who: customers who bought directly from hushanesthetic.com. Purchases from Amazon, distributors, shops or conventions aren't covered; please contact the place you bought from.
  • When: within 30 days of the delivery date shown in your tracking.
  • How: fill out the short claim form below with your name, email, order number and a few words on why you weren't satisfied (including how you applied the product).
  • Refund: Refunds are issued to your original payment method once your claim is approved. The refund covers the product price you paid, after discounts. Shipping and taxes already paid are not refunded.
  • Limit: One guarantee claim per customer.
  • No return needed for any product, opened or unopened.
  • Exclusions: wholesale and Pro Team orders, free or gifted product, gift cards, and orders showing signs of abuse or resale. We may decline claims that don't meet these terms.

Always use Hush as directed on the label. This guarantee is about your satisfaction with your purchase and is not a promise of any specific result.

Make a guarantee claim

Shopify Refund Policy

 

30-Day Satisfaction Guarantee: For orders placed on hushanesthetic.com, if you're not satisfied, contact us within 30 days of delivery for a refund of the product price (after discounts) to your original payment method. No return needed. Shipping and tax are not refunded. One guarantee claim per customer. Wholesale, Pro Team and gifted orders are excluded. See /pages/guarantee.

Standard returns (outside the guarantee):

Return instructions:

1. Complete the Return Authorization (RA) form and click submit.

2. Go to your email and Print Return Authorization form sent to you.

3. Send products and Return Authorization form to:

Hush Anesthetic,
15476 NW 77th Court #276,
Miami Lakes, FL 33016

Please Note:

  • Items that are returned outside of the HUSH return policy will be discarded and no refund will be issued.
  • Hush does not accept used or opened products to be returned. All merchandise should be unopened, unused and still have security seal in tact. Refunds will not be given otherwise.
  • Hush does not accept exchanges or partial returns. If you wish to try a different product(s), please return the product(s) in its entirety and place a new order for the product(s) you wish to purchase.
  • Once the items are received by our warehouse, a refund (less shipping and handling charges) will be issued within 10-15 business days and an e-mail notification will be sent.