Refund policy

 

30-Day Satisfaction Guarantee: For orders placed on hushanesthetic.com, if you're not satisfied, contact us within 30 days of delivery for a refund of the product price (after discounts) to your original payment method. No return needed. Shipping and tax are not refunded. One guarantee claim per customer. Wholesale, Pro Team and gifted orders are excluded. See /pages/guarantee.

Standard returns (outside the guarantee):

Returns are accepted only for unopened, sealed items mailed back within 30 days of delivery. Contact us first, then follow the return instructions below.

Return instructions:

1. Complete the Return Authorization (RA) form and click submit.

2. Go to your email and Print Return Authorization form sent to you.

3. Send products and Return Authorization form to:

Hush Anesthetic,
15476 NW 77th Court #276,
Miami Lakes, FL 33016

Please Note:

  • Items that are returned outside of the HUSH return policy will be discarded and no refund will be issued.
  • Hush does not accept used or opened products to be returned. All merchandise should be unopened, unused and still have security seal in tact. Refunds will not be given otherwise.
  • Hush does not accept exchanges or partial returns. If you wish to try a different product(s), please return the product(s) in its entirety and place a new order for the product(s) you wish to purchase.
  • Once the items are received by our warehouse, a refund (less shipping and handling charges) will be issued within 10-15 business days and an e-mail notification will be sent.